Privacy Policy
Effective Date: August 2026
At Wunders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the information you provide when visiting our website or contacting us.
Who We Are
Wunders is a South African furniture manufacturer and retailer, designing and manufacturing handcrafted furniture for residential, commercial and hospitality spaces.
If you have any questions regarding this Privacy Policy, you can contact us at:
Email: connect@wunders.co.za
Phone: +27 21 418 0331
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Company name (where applicable)
- Any information you include in contact forms or enquiries
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage statistics through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide quotations and product information
- Deliver customer service
- Improve our website and services
- Send marketing communications where you have consented
- Meet legal and regulatory obligations
We will only process your personal information where we have a lawful reason to do so.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies do not typically identify you personally but help us improve website performance and functionality.
You may disable cookies through your browser settings, although certain parts of the website may not function correctly.
Marketing Communications
If you choose to subscribe to our mailing list or request updates, we may occasionally send you information about new products, collections, promotions or company news.
You may unsubscribe at any time using the link included in our emails or by contacting us directly.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers who assist us in operating our business, including website hosting, analytics, email communications and payment or delivery partners where applicable.
These providers are required to keep your information secure and confidential.
We may also disclose information where required by law.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, accounting or regulatory requirements.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Withdraw consent for marketing communications
- Object to certain processing activities
Requests can be made by contacting us using the details below.
Third-Party Websites
Our website may contain links to external websites. Wunders is not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
POPIA Compliance
Wunders complies with the Protection of Personal Information Act (POPIA) of South Africa.
We process personal information responsibly, transparently and only for legitimate business purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us.
Wunders
Email: connect@wunders.co.za
Telephone: +27 21 418 0331
Showroom:
32 Napier Street, De Waterkant, Cape Town, 8001, South Africa
Factory:
9 Induland Avenue, Lansdowne, Cape Town, 7780, South Africa
