Wunders Wunders Furniture

Terms and conditions / Privacy Policy

Design Customisation

Customisation to products outside the standard specifications may be possible. All requests for modifications must be submitted in writing and are subject to Wunders pproval. Additional lead time and surcharge will apply.


Our customer care team can help with reupholstery of Wunders  designs.  To obtain a quote for reupholstery, please complete the after sales form which you can download from the bottom of the page, and email along with images of the item and your original order details to customercare@wunders.co.za

Online Exchanges


Please choose carefully as we do not offer refunds for change of mind . All items are quality controlled and checked for any faults before being dispatched. Wunders will not accept exchanges on sale items. Should you receive an item that is faulty or damaged, please contact us immediately by emailing onlinestore@Wunders.co.za

Exchanging your online order

If you would like to exchange your online order, please download the exchange form at the bottom of the page and email it to onlinestore@wunders.co.za  Please note that no exchanges will be processed without the completed form.

For any additional questions, please email onlinestore@wunders.co.za

Order Confirmation

An order confirmation will be forwarded to you in acknowledgement of receipt of your order. This document superseded all prior correspondence in relation to your order (verbal, written, graphic or otherwise). We will proceed with your order, as per your order confirmation, unless we receive written notification of any requested changes with 24 hours.

Changing Your Order

Each and every Wunders furniture piece is handcrafted to the specific size and finishes you have selected so whether or not an order can be changed depends on how far it has progressed in production. Once your order has been confirmed and proceeded to production, any request for changes must be sent in writing.   We will do our best to assist to help but cannot guarantee that changes can be made. Variations agreed to by Wunders  will incur additional costs.

Cancelling Your Order

Once your order has been confirmed any cancellation request must be sent in writing. As each furniture piece is handcrafted to your specific fabric and finish choices, cancellation will incur charges which vary dependant on the status of production and how far the order has progressed.

Lead Times

Once your order has been received and has progressed into production, our team will advise an estimated completion date by email. Please contact your sales consultant for current lead times, these can vary through the course of the year with peaks in demand.

Furniture Delivery 

Our furniture is Delivered on a tiered-cost basis, and is available to most postcodes within South Africa . Shipping rates start from TBC

For all postcodes that are not catered for on our Online Store, please contact Wunders  for a shipping quote.  

We are currently unable to ship furniture internationally from our Online Store. Please contact Wunders for a shipping quote.


Payment for furniture orders online are in full. All prices displayed on our website are exclusive of freights. 

Floorstock & Factory Sale Terms & Conditions

Wunders does not offer refunds or exchanges of sale or floor stock items, online sale or factory sale items, all sales are final. It’s important to note, floor stock cannot be expected to be in perfect condition, as per our made to order pieces. The piece may have examples of markings, wear or natural characteristics – a discretionary saving is applied to all pieces in order to compensate for this. Floor Stock, Online Sale & Factory Sale pieces are covered by our standard structural warranty, however the fabric and leather warranty is not applicable to these items.

Changing Your Order

Please contact us within 24 hours if your order requires any changes. Unfortunately changes after this time may not be possible or will incur additional charges

Cancelling Your Order

Please choose carefully, we do not offer refunds or exchanges if you change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described or are different to the product purchased on the website.


Online purchases are made easy and secure with a selection of payment options, including credit cards. 

Downloads( I Will give you these)

  • Terms and conditions
  • After Sales Service form
  • Care and Maintenance form
  • Warranty

Our website address is: https://wunders.co.za


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


SuIf you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Have nothing in your house which you do not know to be useful or believe to be beautiful.